Returns & Exchanges

We do not offer cash refunds. We're happy to exchange your piece for a different item or size of equal or greater value (with the difference charged) or issue store credit. Pieces must be unworn, unaltered, and returned in their original packaging and condition. Items showing signs of wear, damage, or alteration are not eligible for exchange.

Custom or personalized orders are final sale and cannot be returned or exchanged.

Email info@noramaui.com with your order number and the piece you'd like instead. Once we receive and inspect your original piece, we will ship your exchange or issue store credit within 5–7 business days. You will receive an email confirmation once it's processed.

Original shipping charges (if applicable) are non-refundable.